A digital twin for retail and e-commerce
We help retailers and e-commerce brands build their own digital twin so knowledge survives frontline turnover, stores stay in sync with HQ, and AI works across complex systems.
Why a digital twin
Built for an industry where knowledge walks out the door
Frontline retail turnover runs above 60% a year, and critical knowledge lives scattered across ERP, POS, planning tools, and people. A digital twin keeps it captured, connected, and current.
Knowledge survives turnover
Playbooks, supplier context, and store know-how stay in the twin when people move on, so every new hire starts with the company's full memory.
HQ and stores in sync
Promos, process changes, and operational decisions reach every store with their why attached, and field feedback flows back connected to the decisions it concerns.
Complex systems, one model
ERP, POS, e-commerce, planning, supplier portals: the twin sits across your systems and connects what they cannot see about each other.
AI that works in retail
Assistants and agents get merchandising, supply, and customer context from the twin, so your AI spend finally shows a measurable return.
How we work together
How we work with retailers
Our six-step approach combines structured scoping, native connection, and validation by your own experts, giving you complete transparency at every stage.
01
Scoping
We map your teams, tools, and knowledge flows, define what the twin must know first, and agree on success criteria together.
02
Connection
Your admin connects email, meetings, chat, and tools natively through Google Workspace or Microsoft 365. Nothing for employees to install, and you choose where the data lives.
03
Twin build
The pipeline goes to work: conversations and documents are captured, resolved into people, processes, and decisions, and corroborated across sources.
04
Expert validation
Your key people review what the twin believes, correct it, and set who can see what, down to the individual fact.
05
Team pilot
One team goes live using the interface of their choice: the Revo app, Slack and Teams, or MCP, SDK, and API. We measure time saved and answer quality against your baseline.
06
Rollout and adoption
Company-wide rollout with training and adoption tracking. The twin keeps learning as your company evolves, and stays yours.