Matter management

Coordinate with a supplier or carrier on an operational incident

Revo reads the incident, pulls the order or project file, and drafts the supplier message in your voice. so the resolution starts before the next email.

SOC 2 Type II · ISO 27701 · GDPR
How it works

Supplier incidents eat hours of owner time across PM, supplier, and client communication. Revo runs all three threads in parallel from a single inbound message.

What Revo handles

Supplier reply asking for the missing info, PM file updated with the incident, draft client-side communication if the issue impacts delivery.

When the owner steps in

Strategic incidents, contract disputes, anything that risks the relationship. Revo flags and routes immediately to the owner.

Step by step
  1. 1

    Read the incident

    Revo classifies delay, defect, miscommunication, contract dispute. routes accordingly.

  2. 2

    Pull the context

    Order or project file, past incidents with this supplier, contract terms.

  3. 3

    Draft the supplier message

    Specific, factual, with the ask. owner-voiced, not template.

  4. 4

    Update PM and client

    PM file updated, client-side communication drafted if relevant.

Tools Revo touches for this action

Revo connects to your stack and pulls the context this action needs. Tap any tool to see the rest of what Revo runs there.

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