Client communication

Welcome a new customer after deal close

Revo reads the sales handoff, drafts the warm welcome email, and books the kickoff. plus sets up onboarding tasks in the PM tool.

SOC 2 Type II · ISO 27701 · GDPR
How it works

First-week experience determines retention. Revo writes the welcome the moment sales hands off, so onboarding starts before the customer wonders what's next.

What lands in the customer's inbox

Warm welcome from the CSM, kickoff calendar invite, links to setup docs, and a clear timeline for week one.

Step by step
  1. 1

    Read the handoff

    Sales notes, contract terms, customer goals, intro to stakeholders.

  2. 2

    Draft welcome

    Warm, specific, in CSM voice. plus kickoff calendar invite.

  3. 3

    Create onboarding tasks

    Starter tasks in your PM tool per the firm's playbook.

Tools Revo touches for this action

Revo connects to your stack and pulls the context this action needs. Tap any tool to see the rest of what Revo runs there.

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Questions