Sync Revo with your Chorus for call intelligence, transcripts, and sales insights.

What It Is

Revo connects to your Chorus account to read call recordings, transcripts, and conversation intelligence—then transforms sales and customer calls into searchable, structured insights that power your go-to-market strategy.

What It Unlocks

• Search your entire call library using natural language across all recorded conversations, transcripts, and speaker insights
• Auto-detect patterns in customer objections, feature requests, competitive mentions, buying signals, and deal risks
• Cross-reference sales calls with CRM data, product roadmaps, user feedback, support tickets, and engineering updates
• Auto-generate insights from call trends—surface top objections, feature demand, win/loss themes, and customer sentiment

How to Use It for Emails

When drafting email replies, Revo automatically pulls relevant Chorus context:

• "Customer X asked about feature Y" → Revo searches their call history for past discussions, promises made, objections raised, and current stage
• "What did the prospect say about pricing?" → Revo checks call transcripts for pricing objections, competitor comparisons, and budget signals
• "Summarize the last call with Company Z" → Revo extracts key decisions, action items, next steps, and stakeholder concerns
• Includes source links to Chorus call recordings and timestamps so you can verify context and hear exact quotes

Result: Emails grounded in real customer conversations—no more "I think they mentioned..." or missed commitments.

How to Use It from Chat

Ask questions directly in Revo:

• "What objections came up in sales calls this week?"
• "Show me all calls where customers mentioned 'integration issues'"
• "Summarize competitor mentions from Q4 calls"
• "What feature requests did enterprise prospects ask for this month?"
• "Has Customer X discussed pricing concerns in any calls?"
• "What were the key takeaways from yesterday's demo with Acme Corp?"

Revo searches across all Chorus transcripts, call metadata, and speaker analytics—delivering answers with call links and exact timestamps.

How to Use It in Workflows

Trigger workflows FROM Chorus:

• Call contains "competitor" keyword
  
  • → Extract mentions
  • → Analyze competitive positioning
  • → Add to Competitive Intelligence module
  • → Notify #product with summary and call link
• Demo call ends
  
  • → Transcribe and analyze
  • → Detect feature requests
  • → Create entries in User Feedback
  • → Auto-generate follow-up email draft with discussed features and next steps
• Objection detected ("too expensive", "missing feature")
  
  • → Cluster with similar objections
  • → Generate weekly objections report
  • → Post to #sales with recommended responses
• Champion identified
  
  • → Extract engagement signals
  • → Update CRM
  • → Flag for account team
  • → Draft personalized follow-up with relevant case studies

Post results TO Slack or generate insights:

• Weekly sales intelligence
  
  • → "Top 3 objections this week: pricing (12 mentions), integrations (8 mentions), onboarding (5 mentions)"
  • → Post to #sales with talk tracks
• Competitive analysis
  
  • → "Competitor X mentioned in 6 calls this month—here's what prospects said"
  • → Share in #product
• Feature demand
  
  • → "Feature Y requested by 4 enterprise prospects worth $500K ARR"
  • → Auto-create product issue with call evidence
• Deal risk alerts
  
  • → "3 deals mention 'budget freeze'—here's the context"
  • → Notify leadership

Result: Chorus calls become living intelligence that feeds your Sales, Competitive Intelligence, and User Feedback modules—customer voice compounds across your entire company brain, objections turn into insights, and no conversation gets lost.