Internal coordination

Log a feature request from a customer conversation

After a customer call mentions a feature need, Revo logs the request to your product tool and acknowledges the customer.

SOC 2 Type II · ISO 27701 · GDPR
How it works

Feature requests die in CSM notes when they don't make it to product. Revo logs them automatically and acknowledges the customer.

What gets logged

Customer's exact ask, customer's segment + ARR, business reason, urgency. so product can prioritise based on real demand.

Step by step
  1. 1

    Capture the ask

    From the meeting transcript or email.

  2. 2

    Log to Productboard/Linear

    With customer context attached.

  3. 3

    Acknowledge customer

    One-line ack: 'noted, logged with product, will keep you updated'.

Tools Revo touches for this action

Revo connects to your stack and pulls the context this action needs. Tap any tool to see the rest of what Revo runs there.

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Questions